SERVICE CENTER

At our service department, we believe that taking a proactive approach to your vehicle’s routine maintenance is a critical component in keeping your vehicle running healthy. You can go by the maintenance schedule in your owner’s manual or go by a few different rules of thumb in case you don’t have immediate access to one.

For example, if you’re unsure when to schedule an oil change, you can quickly test your oil through a manual inspection. You’ll want to see that the oil is a rich translucent amber color with minimal to no particles floating around. We recommend doing this once a month; however, if you’re an active driver who logs many hours behind the wheel, we suggest checking your oil twice a month instead.

Or if you’re concerned about tire services, tire rotations especially, then from the time of purchase, count to every 5,000-mile interval. Most manufacturers suggest that is a good marker for having your tires rotated and serviced. However, it is possible to stretch that to 10,000 miles, although that depends on how you drive, the conditions of the road, and the length of driving. If you frequently drive long distances over challenging conditions, have your tires checked at 5,000 miles.

Part of our service center is the on-site parts department. We have in stock many original equipment manufacturer (OEM) parts, which come from the same assembly line as your Genesis vehicle. These parts are long-lasting, high-performing, and because they are Genesis parts, do not void any warranties, making them extremely attractive.

You can use these parts for many different purposes, like a DIY automotive project you like to tinker with or to perform at-home repairs that you enjoy doing. Ordering these parts is a simple affair, as you can use our online order form to select the parts you need and have them delivered to our service center for pick-up.

On the order form, you can indicate whether or not you’d like us to install your selected part. Additionally, using this order form means you are requesting your desired parts at no obligation, giving you an opportunity to decide whether you’d like the part once it comes in. If there are any questions about your order, or if a part is unavailable, a customer representative will make contact with you within a 24-to-48-hour time frame.

When you need to schedule any type of service around Detroit, MI, whether that means routine services or repair, it couldn’t be easier. Following the link on this page, it’ll take you to our convenient appointment scheduler.

Genesis of Dearborn has two efficient ways of scheduling, including one for returning customers that utilizes a convenient Google calendar portal to plug you in. For new customers, we have you tell us about your Genesis vehicle and choose from an exhaustive list of services you’d like performed on it. Either way will book you into an appointment that fits your schedule!